Electrotemp has had a good idea in a self cleaning water cooler to keep your water cooler clean and free of bacterial infection.
I was surprised myself to learn that many people don’t clean their water coolers and risk getting E coli, Legionella, and other serious bacteria infection. I understand why it happens as cleaning the water cooler is a bit of a chore. You must wait until your bottle is empty and between changes flush the system with water and small amount of bleach. Clean all components and disinfect. This takes time and effort.
Well, Electrotemp has a water cooler system that boils the water periodically during the night while you sleep and disinfects the entire system internally. I was so impressed I bought one for my family.
Unfortunately it stopped working a few months after we received it. The cleaning cycle is multi stage and stage 2 got skipped… which is the heating stage. So my cooler wasn’t getting cleaned and disinfected. I contacted the vendor and was shipped a new model and returned the old unit by Currier shipping.
A few months later this happened yet again. I again contacted the vendor and was shipped a second replacement.
Now this unit, my third, is not yet three years old and it’s now not working again. It’s the same issue with the self cleaning system skipping stage 2 of the cycle and not getting hot at all. Certainly not cleaning and disinfecting at all.
I’m now int the process of contacting the manufacturer directly to find out what’s what. Apparently they don’t have a service technician in the Ottawa area (our nations capital).
My concern with all this is that the cleaning cycle runs while you sleep. Since I don’t trust modern technology to do what it is supposed to do, I set the time on mine off by a few hours so now it cleans late evening as I head to bed. So if it’s not working I notice. I’ll bet you don’t notice if your machine isn’t working, do you?
What I would recommend is that for anyone out there that owns one of Electrotemp self cleaning water coolers is to run a cleaning cycle manually. On my model you press and hold down both of the settings buttons together until the cleaning cycle starts. Watch it and make sure it cleans and gets hot. In particular pay attention to stage 2. It should take a long time here and get hot. If it spends only minutes or no time at all, then you have a dysfunctional unit.
If you’re unlucky as I am with Electrotemp self cleaning water coolers please let me know by using the contact page.
Electrotemp website on Bacteria and self cleaning water coolers. http://www.electrotemp.com/Technology/automatic-self-cleaning